Frequently Asked Questions

SportPicker is a multisport platform providing real-time data and events, statistics, and standings. AURA, predictions, and odds are available exclusively for football. It is an informational and entertainment tool.

AURA is our AI engine dedicated exclusively to football. For each potential recommendation, it combines an 80% de-vigged odds consensus with a 20% bounded Poisson goal model. If data quality, consensus, or selection thresholds are insufficient, it abstains instead of publishing a pick. Performance is published on the AI Track Record page.

SportPicker accepts payments for Pro and Ultra subscriptions, but it does not accept bets or hold funds intended for gambling. Predictions and statistics are informational content.

We offer three tiers: Free (1 full prediction every 3 days, live scores and standings), Pro (unlimited AI predictions in top leagues, exact scores, Over/Under, BTTS and detailed analysis), and Ultra (everything in Pro, supported minor-league predictions and AURA Chat with up to 50 messages per day). AURA is available exclusively with Ultra.

Yes, the Pro Monthly plan includes a 3-day free trial for eligible new users. You can cancel anytime during the trial without being charged.

Go to your Profile page and click "Manage Subscription". On the web you will be redirected to the Stripe portal; in the app, the App Store or Google Play subscription settings will open depending on your device.

If you cancel during the free trial period, you won't be charged. For active subscriptions, cancellation takes effect at the end of the current billing period. We do not offer refunds for already-paid periods; mobile refund requests follow App Store or Google Play policies.

On the web we accept credit and debit cards through Stripe. On mobile, payments are handled by App Store or Google Play with the methods available on your store account.

Go to your Profile page and click "Delete Account" at the bottom. The procedure starts only after the app confirms success. Operational account data is removed; backups, technical logs, or processor data may take up to 90 days to be removed or anonymized. SportPicker cancels Stripe billing during deletion. App Store or Google Play subscriptions must still be cancelled separately in the relevant store.

We collect data needed for the service and do not sell it. Analytics activates only with consent, uses pseudonymous or aggregate measurement, and can be withdrawn at any time. See the Privacy Policy.

For support and questions: support@sportpicker.ai For business inquiries: commercial@sportpicker.ai